This is a hands-on leadership role for someone who can think strategically and execute relentlessly: framing the problem with the executive team one week, and running the program, removing blockers, and reporting results the next. You will bring structure, accountability, and momentum to initiatives that span multiple functions and geographies.
- Own cplace’s portfolio of strategic transformation initiatives, prioritizing the projects with the greatest impact on growth, efficiency, and customer value in partnership with the executive team.
- Lead sales-enablement transformation as the primary focus: improving go-to-market processes, sales tooling and systems, onboarding and ramp, playbooks, methodology adoption, partner ecosystem design, and the data and metrics that drive revenue performance.
- Take on transformation programs in other operating areas as required, such as operations, customer success, professional services, product delivery, or corporate processes.
- Design each program: define objectives, scope, success metrics, milestones, governance, and resourcing, and secure executive alignment and sponsorship.
- Drive execution across cross-functional teams, managing interdependencies, removing blockers, and holding owners accountable to outcomes and timelines.
- Establish a clear cadence of reporting to executive leadership on progress, risks, and measurable results, escalating decisions when needed.
- Lead change management and stakeholder communication so that new processes, tools, and ways of working are adopted and sustained.
- Build a repeatable transformation operating model, methodology, and toolkit that the company can apply to future initiatives.
- Where useful, leverage the cplace platform itself to plan, track, and govern transformation programs, modeling internally the value we deliver to customers.
